Site Rules

Massagist is an online information directory of massage therapists and massage salons in Kyiv. The service is designed to help visitors find professionals, explore listings, compare services, and allow independent massage therapists and massage studios to publish their profiles.

These rules establish the main terms for using the website, publishing information, and interacting with other users.

By using Massagist, users agree to comply with these rules and the applicable laws of Ukraine.

1. General Provisions

1. Massagist provides an information platform for publishing and searching massage therapist and massage salon profiles.

2. The service does not provide massage, beauty treatment, or medical services and is not a party to agreements between clients and service providers.

3. Professionals and salon representatives independently determine their services, prices, treatment duration, working hours, and appointment conditions.

4. Publishing a profile does not constitute verification of a provider's professional qualifications or a guarantee of service quality.

5. The administration may develop and modify the directory's features, taking into account users' interests and safety requirements.

2. Registration and User Accounts

Registration is not required to view publicly available profiles.

Creating listings and accessing certain website features may require registration and signing in.

When registering, users agree to:

• Provide accurate information in the relevant fields.

• Refrain from creating accounts on behalf of others without permission.

• Not share account access with unauthorized persons.

• Not use the service for fraud, spam, or other unlawful activities.

Users are responsible for actions performed through their accounts, except where the law provides otherwise or where such actions arise from circumstances for which they are not legally responsible.

3. Profile Listing Rules

Profiles may be published by independent massage therapists and authorized representatives of massage practices, studios, and salons.

Profile information must accurately reflect the professional's or organization's actual activities.

When completing a profile, users must:

• Provide the professional's real name or the salon's correct name.

• Accurately describe specialties, professional experience, and services.

• Provide valid contact information.

• Correctly indicate location and appointment conditions.

• Keep published information up to date.

• Claim education, certifications, and qualifications only when appropriately supported.

Knowingly false statements about work experience, education, medical qualifications, or treatment outcomes are prohibited.

A professional must not impersonate another practitioner or publish a profile for someone else's salon without authorization.

4. Requirements for Photos and Other Materials

Photos and other materials must be relevant to the profile and help visitors understand who the provider is or where services are offered.

The following are prohibited:

• Publishing other people's photographs without the necessary rights or permissions.

• Using images of other professionals while presenting them as your own.

• Uploading photos that violate privacy, copyright, or the rights of depicted individuals.

• Publishing pornographic, offensive, or unlawful materials.

• Posting misleading images or advertising materials unrelated to the listing.

Users are responsible for having the necessary rights and permissions to publish their materials.

5. Prohibited Services and Listings

Massagist is intended for information about massage services and related wellness and personal care services.

The following may not be published:

• Offers of intimate or sexual services disguised as massage.

• Advertisements for activities prohibited by Ukrainian law.

• Fraudulent offers or misleading advertising.

• Offers of medical services by individuals without the legally required qualifications or authorization.

• Listings containing false promises of guaranteed cures for medical conditions.

• Spam, unrelated advertisements, and materials outside the directory's subject matter.

The administration may restrict the publication of materials that violate these requirements.

6. Reviews and Ratings

Reviews are intended to share genuine experiences with massage therapists and salons.

When publishing reviews, users must:

• Describe their own experience of receiving a service.

• Remain objective and respectful.

• Refrain from publishing knowingly false information.

• Not use reviews for advertising, blackmail, or unfair competition.

• Not disclose third parties' personal data without a lawful basis.

• Avoid insults, threats, and discriminatory statements.

Fake reviews are prohibited, including reviews written on behalf of nonexistent customers or intended to artificially increase or decrease ratings.

The administration may investigate complaints about reviews and restrict content that violates these rules.

A negative review is not, by itself, a violation if it is based on personal experience and expressed appropriately.

7. Interactions Between Clients and Providers

Massagist helps visitors find professionals and access the contact information they publish.

All agreements regarding services are made directly between clients and providers.

Before booking, clients are advised to confirm:

• Current prices and treatment duration.

• Appointment availability.

• Location and appointment conditions.

• Accepted payment methods.

• Potential restrictions and contraindications.

Providers are independently responsible for the legality of their activities, the accuracy of information they provide, and the fulfillment of their obligations to clients.

Massagist does not guarantee appointment availability, particular treatment results, or that a specific service will meet a client's expectations.

8. Responsibility for Published Information

Information about services, qualifications, prices, and appointment conditions is published by the users who create the corresponding profiles.

The administration aims to keep the directory useful and up to date but cannot guarantee the accuracy of every published statement.

Information on the website is provided for reference purposes and does not replace professional medical advice.

Users independently decide which professional or salon to choose based on the available information and their own needs.

Nothing in this section excludes the administration's liability where such liability is established by law.

9. Moderation and Rule Violations

To maintain directory quality, the administration may review published materials and user reports.

When violations are identified, the administration may, depending on the circumstances:

• Request clarification or correction of information.

• Restrict the display of inaccurate materials.

• Reject or remove publications that violate the rules.

• Temporarily restrict certain account features.

• Suspend or block accounts for serious or repeated violations.

Such measures are applied in accordance with applicable law and users' rights.

Users who discover inaccurate profiles, prohibited listings, copyright violations, or other issues may contact the service administration.

10. Personal Data and Privacy

Massagist may process information necessary for registration, account management, profile publication, and website operation.

Users must not collect, copy, or use other people's published contact information for spam, unsolicited messages, or other unlawful purposes.

Detailed information about personal data processing, its purposes, and legal grounds should be provided in the website's separate Privacy Policy.

11. Changes to the Rules

The administration may update these rules due to changes in legislation, website functionality, or content requirements.

The current version will be published on this page.

Changes take effect in accordance with applicable law.

12. Contacting the Administration

For questions about using the website, publishing profiles, reporting violations, submitting content complaints, or resolving technical issues, users may contact:

info@massagist.kiev.ua

When submitting a request, users are encouraged to include a link to the relevant page and briefly describe the issue.

Massagist was created to make finding massage therapists and massage salons in Kyiv convenient and transparent. Following these rules helps maintain reliable information, respectful communication, and trust among service participants.